1. It’s best to stick with known/reputable sites.
2. If you’re unfamiliar with a site you want to buy from, research them online first and look for reviews from past customers. A ‘who is’ search at https://who.is/ tells you when the site was created; be wary of new domains. Always be suspicious of offers that seem too good to be true, or anyone requesting payment by bank transfer or money transfer services.
3. Before entering your payment details into a webpage, ensure it’s using a secure connection. Look for a small padlock symbol in the address bar (beside the web address). The web address of the payment page should begin with https. The S stands for secure.
4. Remember, when making a payment online, you’ll be asked for the 3 digit security (CVV) number on the back of your card. You should never be asked for your card’s PIN or any internet banking passwords.
5. When buying online, never use direct bank transfers to people you don’t know. Fraudsters often concoct stories to convince you to transfer money to a bank account instead of paying by a safer method – be suspicious of anyone asking for this.
6. Never use a money transfer service (eg. Western Union/Moneygram) to pay someone you don’t personally know – these services should only be used for transferring money to people known to you.
7. Remember, credit card payments offer greater protection than many other methods. Alternatively, use a secure payment site such as PayPal – but beware phoney PayPal emails.
8. Ensure your device has anti-virus software installed, and that it’s kept up to date. Some forms of malware can intercept and steal payment details you enter into online shopping sites.
9. Beware public Wi-fi: don’t use it when doing anything confidential, like entering a password or making a payment.
10. For more advice about online shopping,